– You, the customer, accept that once you purchase a Virtual Service (Coaching) and the Service has started, you are no longer eligible to receive a refund.
– After the Customer requests a refund; the Service Provider proceeds the following refund within 14 days after submitting the request.
– In specific cases not listed, The Service Provider reserves the right to proceed a refund or a partial refund. All those refunds will be an exclusive discretion of the site management.
– You, The Customer, accept that in those specific cases, the administration fee on the amount 10% of the total amount of the Service will be applied.
– The Customer is eligible to request a refund for Virtual Services (Coaching) after 72 hours after the purchase, this applies to situations where the Coach hasn’t been assigned, or the service hasn’t started. The customer can request a refund by submitting an inquiry in the contact form or contacting us through the live chat. The Service Provider is not responsible and won’t proceed the refund if the customer did not fill out the obligations
– You, the customer, accept that if you request a refund, the Service Provider will transfer the payment provider fee to your responsibility.
